01. Who is responsible for the security of your personal data?

We are committed to processing your personal data securely, in compliance with the General Data Protection Regulation (GDPR), as well as any other applicable national data protection laws. If you have any concerns or questions regarding the handling of your data, please contact us at: [email protected]. You can also reach our Data Protection Officer for assistance.

02. What personal data do we collect and how do we obtain it?

We only collect personal data that is necessary for our business relationship with you. This data is mainly provided directly by you, though we may also obtain data from other sources, such as financial institutions, public records, or anti-fraud databases.

The types of personal data we collect include:

• Personal details (e.g., name, contact information)
• Client relationship records, including data from our platforms and apps
• KYC (Know Your Customer) data, such as passport details, social security numbers, and employment information
• Financial details, including bank account information, income, assets, tax status, and investment preferences
• Biometric data for identity verification purposes
• Recordings of calls and electronic communications
• Engagement data from our platform, emails, social media, and mobile apps
• Geolocation data for compliance with regulations and sanctions

03. How do we use your data and on what basis?

We process your personal data for the following purposes:

• Contractual Obligation To fulfill our contract with you and provide the services you've requested, including investment and crypto-related services.
• Legal Compliance To comply with regulatory requirements such as anti-money laundering (AML) laws, tax obligations, and responses to investigations or regulatory inquiries.
• Legitimate Interests We process your data to serve our legitimate business interests, such as improving our platform, ensuring security, detecting fraud, and managing legal claims.
• Consent For certain purposes, such as verifying your identity through biometric data or providing personalized marketing, we rely on your explicit consent.
  
  You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

04. Who do we share your personal data with?

We may share your personal data with trusted third parties to ensure that we meet our legal obligations and offer you our services. This includes:

- Financial institutions, payment processors, and other service providers
- Regulatory authorities, law enforcement, and tax agencies
- Our group companies and business partners
- Professional advisors and auditors

Rest assured, we do not sell your personal data to third parties. We maintain strict confidentiality and ensure that your data is shared only in compliance with applicable laws.